Epic Games has accused Samsung of making it too difficult to download its massively popular video game Fortnite on certain mobile devices.

In a legal complaint it said it would file on Monday, it says people have to go through “21 steps” before they can play the game on a new Samsung product, including viewing security warning screens and changing settings.

Epic claims this means 50% of people who try to install the game on these devices give up before they complete the process.

Samsung said it would “vigorously contest” the “baseless claims”.

According to Epic, the process takes 12 steps, rather than 21, for other Android phones and tablets.

The firm has blamed a Samsung feature called Auto Blocker for the issue, which is turned on by default on the manufacturer’s latest products.

The tool is intended to block “malicious activity” and prevent app installations from unauthorised sources.

Epic claims Auto Blocker is affecting Fortnite downloads, and says that goes against competition laws.

Samsung has denied the allegations and said users can disable Auto Blocker if they choose.

“Contrary to Epic Game’s assertions, Samsung actively fosters market competition, enhances consumer choice, and conducts its operations fairly,” it said.

“The features integrated into our devices are designed in accordance with Samsung’s core principles of security, privacy, and user control, and we remain fully committed to safeguarding users’ personal data.”

Apps on Samsung or Google’s stores can be downloaded in just a couple of clicks, as the firms have already approved them.

But Fortnite must be downloaded from Epic’s own store – which triggers Samsung’s Auto Blocker feature to kick in with warnings about it.

Epic claims both Google and Samsung know Fortnite is a legitimate app, and so there should not be any warnings flagged.

That’s because it used to be available on Google Play – the official app store for Android-powered phones – and Samsung has even previously collaborated with it, running Fortnite competitions and creating digital skins for the game’s characters.

The BBC has approached Google for comment.



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